Arctic AC Service

Downingtown, Pennsylvania

FAQs

How often should I change or clean my filters?

Filters should generally be replaced every month when the system is running. Replace filters with the same kind and size as the original filter. If your filter is not disposable, follow the manufacturer instructions for cleaning. If you're using a high-density filter such as an electrostatic filter, check with Arctic A/C Service who can raise the external static pressure of your system. If the external static pressure exceeds the design criteria of your system, it can negatively impact the performance and life of your equipment. FYI. If you can see through your filter its not removing as much dust as it could. We recommend a Pleated media type filter such as 3m. Arctic A/C Service can get you case lots of all your filter sizes at a substantial discount over store prices.

Where is my filter located?

Your air filter should be located in either the blower compartment of the furnace, in an attached filter case, or in a return air grille in a wall of your home. If you cannot find the air filter, contact Arctic A/C Service for assistance.

What services need to be performed for preventative maintenance on my heating and air conditioning equipment? How often should this maintenance be performed?

We recommend you have Arctic A/C Service perform preventative maintenance before the winter heating season or before the summer cooling season. A annual service may include cleaning indoor and outdoor coils, tightening electrical connections, checking supply voltage and operating current, checking refrigerant charge, oiling fan motors,  measuring temperature differential at supply and return registers, cleaning blower wheel and motor, inspecting and adjusting burner, checking heat exchangers, cleaning drain lines and pan, checking ductwork for leaks and insulation, and checking thermostat. A impacted coil may need to be removed from the unit to be properly cleaned at a higher cost over the standard rate

Should I cover my outdoor unit in the winter?

Covering the unit is not necessary. Air conditioners are manufactured to withstand all possible climate changes. In fact, rain helps keep your unit clean. Of course, because heat pumps run all year long, they should never be covered.

How close to the outdoor unit should I plant shrubs or flowers?

Manufacturers generally agree that plants should not be closer than 18 inches. Air conditioners need intake and exhaust air to operate efficiently. If air cannot circulate, the unit could build up heat and require service.

What are the average life expectancies for heating and air conditioning equipment?

The average expected life of an air conditioner is approximately 15 years. The average expected life of a heat pump is approximately 10 to 12 years, since it operates year round. The average expected life of a gas furnace or air handler may be longer. Units in corrosive environments, such as, but not limited to coastal installations, will tend to have shorter lives.

What is an Air Handler?

The major components enclosed in an air handler's cabinetry are the blower and motor, controls, heater compartment, and an evaporator coil. This is why it is also sometimes referred to as a fan coil. A standard air handler, like the single stage furnace, delivers the same amount of airflow no matter what the temperature inside. Rheems variable-speed air handler has an ECM motor, allowing the coil to cool down quickly and the blower to slowly ramp up and ramp down or to operate at 50 percent of the cooling air speed in the FAN ON position. This provides greater humidity control, quieter operation, maximum air circulation, temperature distribution, and air filtration for greater control of your home's indoor environment.

What is a Heat Pump?

The heat pump is an air conditioner that reverses the process of removing heat from the inside of the house in summer to absorbing the heat from outside air and moving it inside in winter. It is effective by itself down to temperatures around 25 to 30 degrees Fahrenheit. At that point, either a gas furnace or an air handler with supplemental electric heat will kick in and help heat your home. The Auxiliary Heat light on your thermostat will light. The heat pump will continue to operate along with the electric auxiliary heat. It will shut off when a gas furnace is energized. Emergency heat is a manual override option in the event your heat pump needs service.
 
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